Customer Service

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Videos from youtube and revver using the search term "Customer Service"

Scaling Customer Serviceby rackspace
388 views

IPower Customer Service Sucksby brettbum
347 views

Dell Customer Service - Testby ninemalls
163 views

Videos may not be suitable for children. Video for Customer Service

The Employee's Guide to Superior Customer Service
Amazon Price: $29.99
Customer Review: Straight forward and simple for the employees to understand, not bad even for non-english native speakers as supported by obvious acting.

12 - Delivering Exceptional Customer Service by Richard Mulvey
Amazon Price: $54.95

ABC News 20/20 Customer Service and the Internet
Amazon Price: $9.95

You're Hired - The Basics of Customer Service
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Operations and Customer Service: Developing Your Corporate Dashboard for Supe...
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Growing Your Business - 3 DVD Bundle
Amazon Price:
Customer Review: I bought this directly from the author's website in the spring. He really says nothing new. Basically he just rehashes what you could readily find in a three or four used business books at $10 a pop instead of $227, plus shipping and handling.
...

SMILE! Customer Service Training
Amazon Price: $595.00
Customer Review: SMILE! presents the personal work philosophy of Reggie Wilson, a Seattle bus driver who is so popular some of his passengers claim they plan their day to ride his bus. Riding Reggie's bus might remind you of going to summer camp. He sings, tells jo...

Cable Call Center
Amazon Price: $14.95

Integrating A Comprehensive Delivery System For Consistent Customer Service
Amazon Price: $44.99

Business 4 - Telemarketing and Customer Service
Amazon Price: $769.00

LAMPS BEAUTIFUL Fine Art Mini Folding Rain or Sun Umbrella--Starry Night by V...
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LAMPS BEAUTIFUL Fine Art Rain or Sun Mini Folding Umbrella--Woman with Umbrel...
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LAMPS BEAUTIFUL Fine Art Rain or Sun Mini Folding Umbrella--Waterlilies by Mo...
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Customer Review: Product not as pictured...This umbrella was pictured and displayed as having bold, dark, deep colors of blue and green but in reality the colors turned out to be pastels(light blue and green rather than dark colors as displayed) and therefore not as ...

Totes Pink Gingham Check Automatic Push Button Mini Folding Umbrella--Excelle...
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LAMPS BEAUTIFUL Fine Art Rain or Sun Mini Folding Umbrella--Rainy Day in Pari...
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Customer Review: I have this and get looks every time I use it.

It works just about the same as your average black compact umbrella. I don't think it is any weaker than a totes but is more fun. You have to manually put it up and down, which is no probl...

LAMPS BEAUTIFUL Mini Folding Rain or Sun Umbrella--Birds--Excellent customer ...
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LAMPS BEAUTIFUL Mini Folding Rain or Sun Umbrella--Butterflies--Excellent cus...
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LAMPS BEAUTIFUL Fine Art Mini Folding Rain or Sun Umbrella--Elvis Tupelo Conc...
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LAMPS BEAUTIFUL Elvis Presley Collectibles Rain or Sun Mini Compact Umbrella-...
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Customer Review: very nice product, even prettier in person...it was bought as a gift and I almost want to keep it for myself!!! =)

Elvis Presley Collectibles Small Tote Travel Bag--1970's Collection--Excellen...
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The Post-American World
by Fareed Zakaria
Amazon Price: $15.57
Customer Review: Absorbing and informing review of world history up to the current time and excellent suggestions for political actions in the future for the USA.

Waiter Rant: Thanks for the Tip--Confessions of a Cynical Waiter
by The Waiter
Amazon Price: $16.47
Customer Review: I'm sorry to say that I did not enjoy this book. The author was honest when he named the book - "Waiter Rant" because it is a rant of a prejudiced and unhappy waiter. The author reveals a lot about himself in this book that has little to do with be...

Fish! A Remarkable Way to Boost Morale and Improve Results
by Stephen C. Lundin, Harry Paul, John Christensen
Amazon Price: $13.57
Customer Review: We used Fish! as a team-building exercise at work. We read about 20 pages a week and then discussed. Even people who don't like to read, enjoyed it because it's such a quick, easy, story. I did get CD's for a few people. This was a group that nee...

Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard, Sheldon Bowles
Amazon Price: $14.93
Customer Review: By definition, a "raving fan" is a customer that is so happy with your company that they praise your actions to anyone who might possibly listen. They are the best form of advertisement and the hardest to acquire. Changing your customer service stra...

Hot Prospects: The Proven Prospecting System to Ramp Up Your Sales Career
by Bill Good
Amazon Price: $18.48
Customer Review: Like almost all financial advisors, I've followed Bill Good's writing and training for years and had the pleasure to learn from him. Bill is highly ethical and has great quality control.
I was at a conference once and another attendee casually...

The Fred Factor: How passion in your work and life can turn the ordinary into...
by Mark Sanborn
Amazon Price: $10.85
Customer Review: In 2007, I had an organization that was struggling. As a HR professional, the company asked if I would conduct leadership training for the site. The class was small at only 4 participants so I was able to give them my full attention. As part of ...

Consumer Behavior (8th Edition)
by Michael R. Solomon
Amazon Price: $138.66
Customer Review: Useful book, includes thinking on both consumer behavior and relevant market strategies. Good read for marketing beginners.

The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You ...
by Clayton M. Christensen
Amazon Price: $12.21
Customer Review: OK, I admit, some of it can be a bit boring, especially the first couple of chapters. But the premise and his argument are great.

A product manager who has not read this book is not a product manager at all!

Consumer Behavior (9th Edition)
by Leon Schiffman, Leslie Kanuk
Amazon Price: $138.66

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Custo...
by Joseph Michelli
Amazon Price: $16.47
Customer Review: This is a fantastic book, something every Hotel Manager should read and keep in their personal library as well as motivate his/her team to do the same. It is a must read for those who are willing to provide high quality service on a consistent basis.

Mamma Mia!
Amazon Price: $11.49
Customer Review: Love the album overall, but not the way all of the songs sounded. The cast of the movie was wonderful, and I love Pierce Brosnan, but I'm guessing he was not cast for his singing ability. Buy it anyway. It's worth it!

Viva La Vida
Amazon Price: $9.99
Customer Review: Honestly, I thought A Rush Of Blood To The Head was their best stuff, but I'm not even sure anymore. This CD is like no other Coldplay CD before it, and with that said I think that it takes them to a new level.

It contemplates love and d...

A Little Bit Longer
Amazon Price: $9.97
Customer Review: This has to be my favorite album from them! All of the songs are great and I listen to them everyday. Most of their songs are a little slower that they usually are, so that did take one or two listens to get used to. But, ALL of the songs on this CD ...

Rock n Roll Jesus
Amazon Price: $9.99
Customer Review: Never being a Kid Rock fan and never really listening to his music unless it was on the radio - this is a great CD. I love almost every song. Song #5 and #6 are alittle vulger and I kind of skip by those but other then that I would highly recommend...

ABBA - Gold: Greatest Hits
Amazon Price: $9.97
Customer Review: Loved the ABBA Gold. It had all the familiar songs from the recent Mama Mia show

Harps & Angels
Amazon Price: $9.99
Customer Review: Don't have a lot to add to what others have said, just that I didn't mean to buy this but I listened to a few seconds of the first 5 cuts in a record store and it came home with me. And, I'm glad it did. Interesting comparing this work with Tom Wai...

Best of Both Worlds Concert: The 3-D Movie: Extended Edition
Amazon Price: $21.99
Customer Review: Those of us who grew up with phenomenon of The Monkees can smile with recognition at the Tiger Beat-fueled frenzy surrounding today tween sensations. Not long ago it was Lizzie McGuire. Now a young girl barely knows who that is. Most recently it's be...

Breakout
Amazon Price: $9.97
Customer Review: This album is nothing but an attempt to indoctrinate youth into the self-destructive, communist, anti-American, anti-prosperity cult of global warming. The song "Wake up America" reads like an environazi rally from the most extremist liberal lunatics...

Death Magnetic
Amazon Price: $9.99

Love On The Inside [Deluxe Fan Edition]
Amazon Price: $11.49
Customer Review: Sugarland keeps getting better and better. Jennifer is now my favorite country singer and writer too. I never knew just how talented she is until NOW. This is a MUST buy for all country fans and others too. She has the voice of an angel that I can li...